In this course, you will learn how to communicate more effectively and achieve your personal goals. The training provides a holistic approach to the communication process, barriers in communication, different types of communication and communicators and topics such as emotional intelligence and communication in aviation. Our trainers will provide the right tools to cooperate and respond strategically to people's needs and messages. The course focuses on developing critical communication skills required in the aviation industry. You will learn the importance of matching your communication style with others and controlling challenging conversations and situations.

Acquired knowledge, skills and competencies by the learner after completing the training course:

• Improving communication skills
• Implementation of effective communication with colleagues and partners
• Improving the culture of communication
• Knowing and applying effective feedback
• Improving teamwork
• Knowledge of the different roles in a team and proper organisation and distribution of tasks
• Knowing the differences between a Leader and a Manager
• Improving leadership skills
• Assessment and application of the principles and good practices in strategic planning
• Implementation of successful staff motivation methods
• Increasing team engagement
• Creating bridges between individual teams and implementing joint projects

The training is based on different training methods such as simulations, exercises, work with peers, individual work, case studies, etc., to develop a highly effective training procedure. Finally, the program concludes with reflections on what the participants have learned and an action plan to help them apply the insights they gained during the program.

Contact: [email protected]